Testimonials

Great customer service 👏 Felt very welcomed n comfortable what a wonderful place over all great experience. Thanks for all you do.

This was our 2nd time purchasing a mattress from this store. Once again, it was a very enjoyable experience. Andy was very helpful and knowledgeable which provided a very pleasant visit.
– A. Krueger

We had a Tempur-Pedic mattress delivered to our home. Lancaster Mattress also remove my old mattress and brought out a Bamboo 4 pc. Sheet set our new mattress.

Very good service. Very nice and friendly. Was not looking for a new mattress and boxspring but I could not resist the new hybrid bed. Thank you

We were very well pleased with the help choosing a new mattress. Andy was a great help at the Ephrata store. We even got it delivered the same day, WOW!

Ginny helped me at the Lancaster store. She was very professional and really knew the product line having been with the company for almost 20 years. No pressure tactics whatsoever. I have lived in many states and purchased many mattresses before, and this was my best mattress purchase experience. Highly recommend.

The folks at Lancaster Mattress are very impressive. They are helpful and knowledgeable. They provided pros and cons for different mattresses, and then backed off and did not pressure. We just purchased the mattress set today, so we only can comment on the process. We had been elsewhere, and Dave and Jenny were the best to deal with. It is great to see a locally owned store stay in business all these years.

I visited four different mattress stores trying to determine which mattress was best for me. Dave, at Lancaster Mattress Company, was an ace salesman. He initially gave us background on himself and the company. I found this helpful because I learned how experienced Dave is and became familiar with the store’s products. Dave asked questions in terms of what I was looking for and he truly listened. He steered me directly to the products that matched my requirements and gave his recommendations. Dave was very patient, courteous, and his knowledge of mattresses helped me select a mattress that is perfect. I purchased a Stearns & Foster Rockwell Clarity II mattress. So far, LOVE it. The delivery men came on the promised date and they were friendly, courteous, and knew how to assemble the bed. Thank you Lancaster Mattress Company. I know I made the correct decision with choosing you for my matress needs.

Very pleasant and knowledgeable Salesman, happy with our purchase and good prices for quality mattresses.

I was a first time mattress buyer and I when I went to Lancaster Mattress Company in Ephrata, I was met with not only the most comfortable mattress but the nicest people too! I wasn’t impressed with the other stores selections or how pushy the people were. Lancaster Mattress Company made it hassle free and affordable!! Will definitely be shopping there again.

I was a first time mattress buyer and I when I went to Lancaster Mattress Company in Ephrata, I was met with not only the most comfortable mattress but the nicest people too! I wasn’t impressed with the other stores selections or how pushy the people were. Lancaster Mattress Company made it hassle free and affordable!! Will definitely be shopping there again.

Salesmen was very friendly and explained the differences between the different types of mattresses very well! He was very patient and didn’t try to force or nudge us into buying a more expensive mattress. Overall a great experience.

Very pleasant and knowledgeable Salesman, happy with our purchase and good prices for quality mattresses.

Great shopping experience. Ginny was so knowledgeable, helpful and patient with us while we tested two mattresses we were undecided about. Her pressure free assistance helped us make the best decision for us. I have brought mattresses from Lancaster Mattress Co for 20+ years and the quality products and honest sales help is why I continue to come back when It is time to purchase a new mattress or bed.

I called Lancaster Mattress regarding a new bed for my daughter. She is in her preteen years and ready for an upgrade.
Andy & Ginny were great to deal with. They asked me if she was a side | back or belly sleeper. In my 42 years no one has ever told me that’s a thing when choosing a mattress – that made an impact.
After I asked my daughter how she slept they were able to guide me to the right mattress that was a great quality and didn’t break the bank.

Dave at Lancaster Mattress was so friendly, helpful and patient with my husband and I as we shopped for a new mattress and adjustable frame. We both have back pain issues, and Dave explained the features of various types of mattresses so we could make an informed decision on our purchase. He wasn’t pushy or intimidating, and we felt comfortable and confident in his knowledge. It was a great experience!

Great customer service if you have no idea what type of mattress would work best for you. After listening to us, Dave Grubb recommended 3 different types of mattresses which would address our issues which we tried out in the store. We immediately knew which of the three worked for us. All their mattresses are American made and the one we picked was in stock and delivered in two days. If not in stock, delivery is still quick. Absolutely no pressure to buy, he offered to write down our top pick and take our time to think about it. Dave is an experienced mattress salesman and knows how to make the overwhelming process of selecting a proper mattress a pleasant experience.

We had a great experience at this company with Ginny our sales person. We had purchased a mattress set 5 years ago that was for my son and his wife’s new house. We love the comfort of the mattress and wanted to purchase a similar one for our new home. Ginny was able to find our previous purchase and direct us to a newer model. We thought with supply chain problems we would have to order and wait for several months to get our mattress. Not only did we get our mattress but it was delivered in the same week. We appreciated the great service provided to us and will recommend this company to everyone we know. Thank you Ginny and Lancaster Mattress Company.

My wife and I had a great shopping experience at Lancaster Mattress Co. The store is clean and inviting, and the salesperson we dealt with, Vincent, was friendly and helpful. We were able to quickly identify a quality mattress that suited our needs at a reasonable price. It was very convenient that we were able to pick it up from the store the same day, no waiting! I would recommend checking it out if you’re in the area looking for a new mattress.

I was very satisfied with the service Vincent gave me. He explained the bed frames and how they could save me money. He explained the mattresses and prices in a professional manner. He was polite and respectful. Thank you for such a nice wexperience.

The first time ever I had to buy a mattress and was a little overwhelmed by what to get because of the selection Lancaster Mattress had.

Dave helped me all the way and was patient in answering my questions. I told him “I want the softest mattress he had.” He was kind of taken away by my request but steered me in the right direction.

I just woke up after (finally) a good nights sleep after sleeping on (what felt like) a piece of plywood mattress after all these years.

Vince (the delivery man) also was very helpful along with his co-worker. They spared no time in getting my old mattress out and putting the one I bought in.

Thanks guys for helping me pick the right mattress that best suits my needs.

We purchased a queen 8 yrs ago and had no complaints so when we decided to upgrade to a king, we went back to Lancaster Mattress. I hate pushy sale people so I was pleasantly surprised by our salesman, Dave. He was very knowledgable and actually listened to what we said instead of trying to upsell us. He gave us plenty of space to think it over and wasn’t pushy in the slightest. He also made sure the delivery fit our schedule. I definitely respect that which is why I recommend him and Lancaster Mattress to my friends and family.

We had a fantastic experience shopping at Lancaster Mattress! The sales experience was no pressure, he gave us suggestions and then gave us space to try out the different mattresses. We found exactly what we were looking for, and they worked with our schedule for delivery times. Delivery was sooner than initially promised, and the delivery men were courteous and professional. Would definitely purchase from them again!

Purchased a Sealy Hybrid Silver from Lancaster Mattress – greatest decision I made in years.  Sleeping like a baby.. Ginny was infomative and no pressure sale approach.  Drivers where courteous and careful in our home.  Love buying local from a family owned business.

Dave and Ginny are friendly and very informative and bed buying. … for a new mattress, don’t waste any more time … go for Lancaster Mattress Company.

Great atmosphere and excellent help. Good selection of mattresses too.

Recently bought a new mattress from this store. We have bought three other mattresses from here over the years and it was a no-brianer to go here again. Ginny is very knowledgeable and we have never felt pressure to buy. Excellent buying experience. Highly recommend this place for your future mattress purchase.

Awesome service, great experience with Andy , great to be able to deal with a very knowledgeable sales person, will recommend them to everyone I know

Highly recommended. We had a great sales person and the delivery guys were prompt and professional

My husband and I just purchased a new mattress set and pillows from Lancaster Mattress on Fruitville Pike. Dave G. was wonderful about explaining how different mattresses were made (coils/foam/combinations), encouraging us to try different mattress firmness, warranties, etc. He was friendly and allowed us to really take our time. And the delivery, set up and removal of our old bed was scheduled to meet our needs. Thank you so much 😊

Ginny was very accommodating and clearly showed us the different choices we had. She was very knowledgeable and interested in what would suit us best. What my wife and I appreciated the most was that there was no pressure and no “upsell” strategy; just a desire to help us choose what would best meet our needs. We highly recommend Lancaster Mattress Company to anyone in need of a new mattress.

Quality mattresses at reasonable prices. Sales Consultant Dave Grubb was very personable, helpful, and knowledgeable. Delivery drivers were “on time” and very helpful. All around pleasant experience. Would recommend to anyone needing a quality mattress.

Another great purchase with outstanding service. My siblings and I purchased a new mattress and box spring for our mother, who lives at Masonic Village. With all the restrictions from Covid we were so pleased purchasing, delivery and set-up went smoothly. I would not buy from any other mattress retailer.

Dave and Ginny are friendly and very informative and bed buying. Large selection of sealy mattresses and box springs. Free delivery and set up fee.

“””Only top of line …quality mattress here! Great service! My girlfriend bought a sterns n foster for her pro star international. A little hard to getting it in but we managed…lol “””

“I had guests over Christmas who were the first users. They said the mattress was outstanding.”

“Best purchase I’ve made in years. I’ll be back for all future purchases.”

“Everyone was great and helped us pick the best unit for each of us. Thanks for having such a special group working for you.”

“If you are looking for a new mattress, don’t waste any more time … go for Lancaster Mattress Company. Dave knows the product and let’s you choose what is going to give you the best night’s sleep!
Diane M. “

“Thanks for your help! We move into a new home only to reapze that our box springs wouldn’t fit up the steps. Within a few days, we had sppt ones and were resting comfortably again.”

“Dave is Great !”

“Best sleep I’ve had – Period!!”

“Loved my experience ! With me demographic(mid-20’s), I’m used to not being taken seriously, but I was treated 100% professionally and I absolutely love my new Stearns & Foster mattress ! Thank you so much ! “

“Hi Dave,
It is now approximately 2 months since we selected a new mattress and headboard for our smaller bedroom, Just wanted to let you know how pleased we are with our purchase. The headboard looks great in our room and the mattress feels Ohhh-so good !!! It has also given me repef from some aches and pains I had through my back and legs, which in turn brought me “sweet dreams”.
Thank you again for all your help as we were making our selections.
Sincerely,
Nancy R. “

“My daughter-in-law and granddaughter were my advisers – they made a very good choice !”

“Requested special order product. It was received in a timely manner and even carried out to and installed in my vehicle”

“Gia was excellent!”

“Best sleep I’ve had – Period!!”

“The best part of the experience was your depvery guys! It had been a long, rainy day for them and they could not have been nicer. They deserve credit!!!”

“Our sales associate, Dave, at the Ephrata store was very helpful and did an excellent job! P.S. Mattress is great!”

“I want to thank your entire staff for addressing our warranty issue with our mattress. I was waiting the whole time for the ‘Sorry, but … ‘ excuse. From start to finish we were very pleased with every aspect of our experience and that is indeed a great rarity these days! I enjoyed the no-frills, just do it right approach and enjoyed the personal interaction with everyone we met!” – Vaughn G.

“Keep up the great work”

“Joe was awesome! We fully expected to spend days looking for a new mattress & we were in and out. No BS, no high pressure sales. Joe is fantastic! He is a very valuable asset to your company. Thanks again!” – Joe and Kim Hydrick

“The entire buying experience was excellent – and we love our new mattress!”

“Joe at your Palmyra location was outstanding in assisting us with our mattress selection. And the depvery team was punctual and courteous. Please send coupons for future purchases!”

“Ginny and the depvery men were outstanding! Ginny was very helpful in making our selection. The depvery men were careful and respectful of our home.”

“Very satisfied with service and competitive pricing.”

“Easy, quick, and not pushy. Comfy, roomy.”

“This was the first mattress we’ve bought in 28 years; we truly appreciate Dave’s help and guidance.” – The Hummels

“Your salesman was great. He gave us several options in our price range and let us decide. No pressure – perfect!”

“Many thanks to Ginny and Rob – our experience was a positive one.” – Jim and Susan Morrissey

“I look forward to buying more mattresses with you in the near future. Very satisfied with my purchase. Thanks again!”

“Very pleased with service by Adam at Lebanon store.”

“Thank you for giving us a second chance in a mattress. Ginny, Kevin & all delivery men were excellent. Good customer relations. Thanks to Adam and Wilpe again – Good Job !” -The Crawfords

I look forward to buying more mattresses with you in the near future. Very satisfied with my purchase. Thanks again!”

“We loved the experience! Our depvery was moved up due to a snow storm – which was awesome! When pillows were forgotten, the warehouse went out of the way to depver them to us. Excellent service!”

“Thanks for the excellent service and fast depvery! Dave was extremely knowledgeable.”

“Dave at the Palmyra store is Fantastic! Very knowledgeable and personable.”

“I am homebound and wasn’t able to make it in to the store so I conducted the sale by phone. Gina is a great salesperson and very friendly. I had a very informative sales talk. My sales associate got me exactly what I wanted. Thank you!” – M.R. Winter

“Gia made the visit and purchase very enjoyable.” – J.W. Patches

“It’s finally nice to get a good night’s sleep.”

“Very happy with the mattress and pleased to receive a “Thank You” note. Very impressed with everything. Highly recommend.”

“The mattress is so comfortable. The salesman, Dave, was great to work with – even changing the delivery dates for us – and the delivery men were excellent (very careful). We had a wonderful buying experience.”

“Dave couldn’t have been more helpful!!!”

“Very positive experience and also pleased with depvery and setup. Comparison shopped and returned to you.”

“You were the first store I stopped into and ultimately came back to. I was treated well; but not pressured and got exactly what I needed at a great price. My body thanks you!” – Tammy

“I am happy with my purchase and I would recommend LMC very highly.” – Arlene

“We have our new bed and it was a very good experience in the whole sales process. Kudus!!”

“I was very pleased with the service I received. It was a easy process (buying and depvering) which I appreciated. No one wants extra stress when they are moving! Thank you for your professionapsm and care!”

“My sales girl was very nice! She was very intelpgent and a breath of fresh air.”

“Salesman was very professional and knowledgeable, made suggestions to fit our needs. Family members have already made purchases because of your fine service.”

“pked the straight forward sales approach. Super rated ++ buying experience.” – D. Dieterke

“This was my first time at Lancaster Mattress in Palmyra and the salesman was knowledgeable, courteous and very professional. I will recommend Lancaster Mattress in Palmyra to friends and return when I need another bed.”